Shipping Policy

We ship across the United Arab Emirates. Here's exactly what to expect.

Processing

Orders are processed within 1–2 business days of payment. Orders placed on Friday or Saturday are processed the following Sunday.

Delivery times

Standard delivery within the UAE takes 5–12 business days from dispatch. Delivery is free on all orders — there are no shipping charges added at checkout.

Where your order ships from

Our devices are shipped from our supplier's overseas fulfilment centres. This is why delivery takes longer than a local courier, and it's how we keep prices lower than UAE retail. Your order is tracked from dispatch to your door.

Tracking

You'll receive a tracking number by email once your order is dispatched. Tracking information can take 2–3 business days to become active after you receive it — this is normal and does not mean your order hasn't shipped.

Customs and duties

All duties and import charges are included in the price you pay. You will not be asked for additional payment on delivery.

Incorrect addresses

Please check your delivery address carefully at checkout. We can amend an address within 12 hours of ordering — email us as soon as possible. Once an order has been dispatched we cannot redirect it.

Delayed or missing orders

If your order hasn't arrived within 20 business days of dispatch, contact us and we will investigate and either resend or refund in full.

Contact

Email: aboodiikh69@gmail.com
We respond within 1 business day.